Northampton, MA · (413) 341-6990
Northampton, MA · (413) 341-6990
Northampton, MA · (413) 341-6990

Cancellation Policies

  • All cancellations must be in writing via email to downtonvalleyma@gmail.com.
  • Cancellations greater than 30 days prior to arrival date: full refund, less a 10% service fee.
  • Cancellations greater than 14 days, but less than 30 days prior to arrival date: 50% refund.
  • There are no refunds for cancellations made less than 14 days prior to the first day of the reservation, no-shows, missed nights or early departures.
  • Please understand that we strictly adhere to our cancellation policy as cancellations affect us greatly. We hope you’ll come visit with us another time.